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FAQ
You have questions, we have answers...
I want to upload my own picture for a mural. What resolution should I use?
We can print our custom wall murals at any resolution. However, a minimum of 72 dpi is recommended. For best results, please use a resolution of 300 dpi or greater. The higher the resolution, the less pixelated your mural will look from up close.
Where do you deliver?
We ship for free anywhere in Canada and the continental United-States. All international shipments will be subject to extra shipping costs.
What should I do if there is a problem with my printed job?
If there is a problem with your custom mural, please send us an email to info@murtex.com mentioning your order number and a detailled description of the issue. One of our award winning customer service representatives will contact you within 24 hours to promptly get the issue resolved.
How do you process refunds or credits?
If you are entitled to a refund or credit, we can refund the credit card used on your order or apply a credit on your next order.
UPLOAD YOUR OWN MURAL
Upload your own precious photo memories or design and create a one of a kind wall mural that truly resonates.
UPLOAD YOUR OWN WALL MURAL
Why Buy a MurTex DIY Wall Mural
Free Shipping
Ground Shipping is ALWAYS FREE across the continental US and Canada.
Quick Turnaround
Our wall murals are IN STOCK and ready to go. 4 - 5 business days production time.
Award Winning Service
Our friendly staff is here to help. Chat or call us at anytime if you need any help!
